Contact book depository via our contact form or using our online chat service. I ordered a heap of books from book depository last week for the first time in a while. Discover book depository s huge selection of australia books online. Free delivery worldwide on over 20 million books book depository. You can change the currency listed on book depository. We use cookies to give you the best possible experience. Cancel your book depository order we use cookies to. You are responsible for the cost of the return shipment. Be mindful items do go missing in the post and, sometimes it is not the sellers that are to blame as the books are in transit, if u haven t got your order check the local post office as it may be sitting there, if the post office forget to send you a card in the. Book depository is coming to australia but theres nothing like a local bookshop while the amazonowned online retailers first major step into australia means more competition, its not. Standard shipping business days priority shipping business days major cities and regional areas of vic. Jan 26, 2014 i also offerd to return it unopened if bookdepository forward the return postage which is also a requirement under australain consumer law.
We dont offer labels for all countries just yet but we are working on it. Australia post batmans 75th anniversary classic comic book. Where to buy books online in australia in may 2020 finder. It seems odd give that the parcels are ending up at the parcel collect post office anyway. The top 10 sites to buy books online 2020 finder nz. Look for free returns next to the price to confirm that the item qualifies for free returns. Book depository is a leading international online book retailer with a unique value proposition huge selection 20 million books, low prices and free delivery worldwide. Find answers to frequently asked questions and information about buying books at book depository. Dec 20, 2017 book depository is reported to have a great customer service team.
From birds to the early roo designs to secret dates, collecting in australia can be exciting and interesting. Shipping is slow, but all delivery in australia has been awful for me, i receive packages on time around 40% of the time. I decided to buy 2 new books, one of them that is a really important book for my graduation research i cant find it online and its a image heavy book, so kindle is not going to work well. In reply to my email i got this order no bdg37102812920806 refund request. There is a bargain shop where you can find a book depository sale on books. Mixed news for book lovers with book depository and kobo deals. From price is when sending up to 500g to zone 1 new zealand. Book depository has advised me that they will no longer send parcels to parcel lockers or parcel collect locations because auspost will not accept untracked parcels using these services. The other book i ordered took nearly a month to arrive anyway, and while they blamed usps, the problem actually seemed to be with their shipping contractor liberty express on demand mail services. This is a beautiful batman stamp pack featuring classic comic book covers and other covers of iconic batman publications. I ordered a book on the 1st of april to the republic of ireland.
It is now the 9th of may and the book still hasnt arrived i have contacted them numerous times and was asked to wait a further 57 days on 2 occasions. This endorsement is very prominent and is designed. As the book was new there were no used book issues, but to be fair to the book depository, i have yet to have an issue with the condition of any of my purchases from them. Book depository offers great prices, free delivery and a free bookmark with every. Return shipping fees are communicated in the online returns center when you choose the shipping method for your return. After completing the steps in the returns process, you will receive a qr code. To begin the return process, fill out a cancellation form. Bookfari is an australian based book retailer, specialising in sourcing a variety of books globally and locally for the australian market, at affordable prices. I have bought from book depository once in 20 and had no problems. There are only a few choices though, and singapore dollar is not one of them. Prose poems by cathryn hankla paperback, 2000 at the best online prices at ebay. Book depository is coming to australia but theres nothing. Ive ordered several times through the book depository but have never had it take that long but never. These recommended last order dates apply to items which are available for dispatch within 2 business days.
The book depository promo code can be used to avail discounts on the books that you buy from the book depository website. Book depository accepts returns for a refund if they are sent back within 30 days of the date of delivery. The average customer, however, is not going to be too concerned by that. Everything you need to know about refunds in australia. Discover book depository s huge selection of australia post books online. Shop for the latest releases and editors picks by picking up our book depository discount codes. It turned out that it was the us postal service that was at fault for the book being late, but they sent out a new copy for my inconvenience. It came on time but was only tracked be book depositorys tracker, which has only two modes, processing and dispatched. So, try emailing them if you need extra information or assistance from book depository they openly claim to personally read each email and reply to you.
I don t think book depository is a scam i have ordered 3 books from them now and have got all 3 in good order within 5 to 10 days. On my latest correspondence, i was asked to reconfirm my shipping address and the name. Last updated on 0605 please be aware that deliveries are impacted in some countries due to coronavirus. I ordered books it somehow ldoubled up on am l able to return them and receive a credit. The stiff cardboard protected the book from impacting with the tiled floor in my hallway, which is a considerable drop from the letterbox. If you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. Using your discount coupon youll get a further 10% off our already great prices on all books.
Mail with insufficient information or mail that has insufficient postage is rejected and returned to the sender with the endorsement return to sender. Uk online bookseller book depository offers free shipping worldwide and cheaper book prices than stores can offer here in oz. Apr 22, 2020 book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Where available, you can drop off your packagefree and labelfree returns using a qr code sent to your mobile device in an amazon bookstore or amazon 4star. To help us get back to you as soon as possible, please avoid contacting us. Book depository will also now ship books from australia for the first time, with thirdparty logistics company dai post in melbourne to pack and send local orders. Cancel your book depository order we use cookies to give you the best possible experience. Bring the item you wish to return and the digital qr code to the dropoff location. The book depository is committed to making all programming open source. Though bookrepository does have a return policy, you are buying outside uk, it may not make sense to return the books as the international shipping fee could be quite a lot compared to the book price. Postal employees and our highspeed equipment have only a brief second to look at an envelope, read information and enter it for processing. What your typical punter wants is a copy of a given book, at the cheapest possible price, and to have it delivered as near instantaneously as possible.
For all returns outside australia, book your return through our portal, take your parcel to your local post office and purchase a returns shipping label. Order books without registering at book depository. Go to the returns support centre, and click return items find the order you want to return, and click return an item from this order note. You should read the terms and conditions before you can.
We are experiencing a high volume of queries and our responses will be slow. Millions of products all with free shipping australia wide. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. Home services handpicked professionals happiness guarantee. Book lover parcel locker xxxxx xxxxx 1020 abc street city stateterritory postcode australia. Delivery charges and speeds vary by the delivery address entered, who fulfills the item, and the delivery speed you choose. They are said to behave like fellow humans and not fedup robots. You can return your order within 30 days of receiving it to receive a full refund.
I suspect you might be putting locker number and street address into one line, which triggers a truncation that book depository think is appropriate to australia post s addressing system. You can cancel your order within 30 days of receiving it by completing our online cancellation form. Returns can be made within 14 days of the receipt of your order, provided you notify them that you want to cancel. May 07, 2020 remember to use our book depository promo codes when shopping. When shipping to australia, your order will arrive within these delivery estimates based on your location and selected shipping speed. Excludes time in customs if applicable and may be subject to delay due to causes outside of australia post s control. Second hand books australia 119 followers 777bestbooks 27965 777bestbookss feedback score is 27965 100. Amazons book depository expands australian titles and begins. Dec 15, 2009 i guess theyre busy being the christmas period ie. If you dont see the order youre looking for, select another option from the filter orders menu, and then click go. Ive ordered several times through the book depository but have never had it. Jan 26, 2011 book depository is a perennial lifehacker favourite, in part because of its no shipping fees policy. Only product s that say they are eligible for free returns on the product detail page are eligible for free returns. The stamp pack contains two sheet each containing 10 x 70c australia stamps with 20 different covers in the stamp tabs.
The site actually handles that by slightly adjusting the prices depending on your browser. Please use the form below and inform us of the details. I ordered a book from the book depository and it did not come by the expected delivery date, so i contacted them and they got back to me immediately and went into action to find out where the book was. An amazon company, our strategy is to be a leading bookseller on existing and new amazon marketplaces and to grow in nonamazon countries. Booktopia buy online books, dvds and magazine subscriptions from australia s leading online bookstore with over 4 million titles. If your book has not arrived, we are unable to trace it through our system as its treated in the same way as a letter.
Enter the quantity of items, select an option from the reason for. If you selected a labelfree, boxfree return location, you do not have to package your item in a shipping box. Please order as early as possible to ensure gifts arrive in time for christmas. Should you change your mind about a book depository purchase you can return it within 14 days.
Any information provided is general only and does not take into account your objectives, financial situation or needs. Coupons cannot be used with any other voucher, coupon or promotion. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Perth, gold coast tweed heads, newcastle maitland, sunshine coast, wollongong, geelong. Shop with a budget at book depository uk to maximize your savings. I bought a set of 3 comic books, and 2 textbooks over the past 5 years through book depository. Anyone know of a uk online shop that sells dvds cheap like book depository sells cheap books with free postage. Book depository ships many books to new zealand using an untracked postal service. Of course, thats no real surprise for a company of this size but i decided to keep notes this time just in case the customer service wasnt up to par. Book depository now owned by amazon seems too much of a mess to bother with again.
You do not need to package your return or print out a label. Millions of products at discount prices its shopping made easy. Please contact book depository to check the expected arrival date, or ask them to lodge an enquiry with their postal service if outside the. Coupons cannot be retrospectively applied to preexisting orders. Everything you need to know about refunds in australia finder. Bought 5 books through book depository, slow shipping, but cheapest prices, and free shipping. Jul 05, 2011 however, its uk operation has been offering free shipping to australia for books if you spend more than 25 pounds, and access to amazon distribution could make it cheaper for book depository to. Your return label will require you to return the item at your own expense. Europes leading online bookseller, the book depository currently offers a. The book depository limited retains the right to end this promotion without notice. How book depository is costing australia post millions. Guide to buying and shipping from book depository to.
Customers are responsible for the cost of book depository returns. Convenience customers can either contact you to arrange a return, use the label youve sent with the item, or go online to arrange the return. Amazon web services scalable cloud computing services. Estimated delivery time is between metro areas of major cities. Convenience customers can either contact you to arrange a return, use the label youve sent with the item, or go. The paypal service is provided by paypal australia pty limited abn 93 111 195 389 which holds australian financial services licence number 304962. Jun 06, 2015 book depository sent me the wrong book and when i checked the internet i found that it wasnt the first time that this has happened. We offer over 20 million books, all at great prices with free delivery on all orders. Depending on the items youre returning and the reason for your return, your shipping methods may vary for your return. Other metro areas, including perth, hobart, gold coasttweed heads, newcastle. The book depository europes leading online bookseller, the book depository currently offers a massive collection of more than nine million titles with a maximum dispatch time of two days, free delivery worldwide and a selection of more than nine million books, its no surprise the book depository has a customer base of more than one million people. Welcome to book depository, an international online book retailer. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. Everything you need to know about refunds in australia whether youre shopping instore or shopping online, heres all the information you need to know.
For more information, calculate postage and delivery times or check our international post guide. Would book depository deliver to a post office in australia. Book depository books with free delivery worldwide. No need to log in or register to track the status of your order. You can return your package using a label from our online returns center. Once your return shipment has reached book depository, a refund will be issued within 14 days.
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